…do you allow yourself to get really ill before seeking help, or do you try to look after yourself better? Why spend time and money messing about, trying to cure any health problems with your mac system?

Do you find that as soon as you cure one problem it seems to make things worse? Wouldn’t you rather spend your time more productively, doing what you do best.
think on…

Wouldn't it be great to forget about those niggling problems with your Mac? To be able to call your support department and get them to solve all your technical issues, allowing you to get on with what you do best?

At Gala we like to build relationships with our clients, however large or small, so we can take the technical worries out of the equation… why not let us be your technical department?

At Gala we offer a range of support to take the stress out of managing your systems and avoid unnecessary downtime: maintenance contracts to cover your whole network, preventative maintenance to avoid recurring problems or if you only need occasional support, ad hoc technical expertise and telephone support.

Telephone support : Having someone available at the press of a few buttons to help you solve a problem or explain an unfamiliar technique can be very reassuring, as well as cost effective. Our inexpensive telephone support packages will give you piece of mind knowing that we are only a phone call away. Available for single or multiple users, a telephone support contract can relieve the pressure on you, leaving you with more time to concentrate on being creative and productive.

On-site support : We offer on-site support on an 'ad hoc' basis, or as part of an on-going support contract.
If we cannot help you over the phone then we will send an engineer out to you to fix the problem. Our contracts are simply designed to give you better value for money; as you agree to buy a number of hours of our time during a year we give you a lower rate. So you can have the same high standards of support and save money!

However you choose to look after your Mac systems, we can help.

Hardware Maintenance | More info

• No repair costs - all parts and labour included

• Loan system available whilst your computer is being repaired

• Repair administration and carriage charges included

System & Application Software Support | More info

• Telephone helpline to identify your problems

• On-site support to reinstall or reconfigure your system software

• On-site support to reinstall or reconfigure your application software

Preventative Maintenance | More info

• System Software reinstall every six months

• System Healthcheck (including diagnostics and defragmentation) every two months

Backup Administration | More info

• Regular site visits to maintain your backup system