Once you have your system installed, you will be keen to get the most out of it. This means you can't afford delays if something goes wrong, and with the complexity of computer systems increasing all the time it is becoming more important that you have the right level of service and support for your investment.

Gala Technology offer a suite of flexible and highly competitive support services. With different degrees of cover and response times, you can choose the level of service that suits your budget. And as a contract holder you will benefit further from discounted installation charges for new equipment.

We are happy to develop a customised support package to meet your needs whether you run a large corporate department or you are a home user on a small budget.

We have identified five key areas where technical support is crucial to the smooth running of your business and produced a range of packages to cover these key areas.

Hardware Maintenance | More info

• No repair costs - all parts and labour included

• Loan system available whilst your computer is being repaired

• Repair administration and carriage charges included

System & Application Software Support | More info

• Telephone helpline to identify your problems

• On-site support to reinstall or reconfigure your system software

• On-site support to reinstall or reconfigure your application software

Preventative Maintenance | More info

• System Software reinstall every six months

• System Healthcheck (including diagnostics and defragmentation) every two months.

Backup Administration | More info

• Regular site visits to maintain your backup system