Tag: reset

admin
Resetting an iPod Nano that won't show in iTunes
2009.01.08 13:10:45

A number of people have come to us about iPods (3rd Generation onwards) that won't show up in iTunes.

The iPod appears on the users desktop but will not show in iTunes' device list. The quickest way around this issue I have found is to reset the iPod.Here's how to do that:

  • Plug in your iPod
  • Quit iTunes

With the iPod still connected to the computer do the following:

  • Turn the hold button on and off an again
  • Then press and hold the Centre button and the Menu button for at least 6 seconds and then release.


The iPod will then reset, and when it's completed iTunes will relaunch and your iPod should now work as expected. The key points to note here are:

  • You MUST have the iPod connected to the computer as you perform the rest. 
  • Your iPod must be DIRECTLY connected to your computer and not via a USB hub, nor should your use the USB socket on your keyboard. 
You can identify which iPod you have following the information on the apple website here
You can identify where the buttons are on your iPod here

 

 



Tags: iTunes | reset | Nano | iPod | Mac

Hits: 1115